FAQ's
What happens during a session?
Our team will guide you through the experience from start to finish. Baby usually enjoy 20 minutes. Gradually increasing the time with regular Attendance.
What should I do before the session?
We recommend letting your baby rest before the appointment so they can fully enjoy the water session. Please avoid applying creams, oils, or moisturisers before visiting, as they can affect the purified spa water.
What do I need to bring?
We provide towels, reusable swim nappies, float rings, and massage oils where included. We suggest bringing your baby’s usual essentials such as nappies, wipes, milk, formula, and a cosy blanket for after the session.
Should I feed my baby before the appointment?
It’s best to feed your baby around 30 minutes before the session so they feel relaxed and comfortable in the water. You’re also welcome to feed your little one at the spa if needed afterwards.
What age can babies attend?
6 weeks after the all clear from the postnatal checkup and massage is usually recommended from that time also with full benefits however touch and bonding is advised from birth.
What if my baby becomes unsettled?
Every baby responds differently, and your little one’s comfort always comes first. If your baby feels unsettled or tired, we may shorten the session and help make the experience as calm as possible.
Is there a maximum age limit?
Our spa sessions are suitable for babies up to around 18 months old, with seated floats available for older babies.
What if my baby is unwell before the appointment?
For the safety of all families, we ask that babies and parents attend only when feeling well. Please avoid attending if your baby has recently been unwell or vaccinated within the last 48 hours.
How do you maintain hygiene?
At our spa, hygiene is a top priority to ensure a safe and calming experience for both babies and parents. All equipment, including tubs, floats, and surfaces, is thoroughly cleaned and sanitised between each session using baby-safe, non-toxic products. Fresh water is used for every treatment, and all towels and materials are freshly laundered. We follow strict hand hygiene practices and maintain a clean, organised environment at all times, so you can relax knowing your baby’s wellbeing and safety always come first.
What age is infant massage suitable for?
Infant massage is generally recommended from 8 weeks onwards, when babies are more comfortable and responsive after their hydrotherapy session.
Are the floats safe for babies?
Yes — all of our floats are carefully selected and used under close supervision at all times.
Each baby is individually assessed before entering the water, and we ensure:
* Seat and chest floats are also used according to babies weight and size
* Chin is positioned safely above the float
* Airways remain clear at all times
* Baby is comfortable and relaxed throughout
A trained member of staff is always present during the session.
How are the tubs and equipment cleaned?
We follow strict hygiene procedures between every appointment:
* Tubs are fully cleaned and disinfected after each use
* Floats are thoroughly sanitised and dried
* Fresh, clean water is used for every baby
We allow time between sessions to ensure everything is reset to a high standard.
Is the water safe for my baby’s skin?
Absolutely. We use fresh water for every session and maintain a carefully controlled temperature of 35–37°C, which is close to your baby’s natural body temperature to keep them warm, relaxed, and comfortable.
We only use gentle, baby-safe products where needed, suitable for sensitive skin.
What oils do you use during treatments?
We use two gentle, baby-safe oils, fractionated coconut oil and organic sunflower oil.
Both oils are carefully chosen for their mild, nourishing properties and are suitable for delicate baby skin.
Can I choose which oil is used?
Of course! During your consultation, you can choose the oil you feel most comfortable with for your baby.
Are your oils natural?
Yes, we use high-quality, natural carrier oils with no harsh additives or fragrances.
Both oils are also suitable for use on adults, making them perfect for mum-and-baby treatments.
Do parents stay with babies?
Yes a parent or guardian must be present throughout the entire session and is solely responsible for the child the therapist is their to support and guide for a safe and comfortable experience baby massages are therapist guided and can only be performed with the consent and presence of the parent or guardian.